Field service workforce & operations

Connect mobile people to the work, route and operational record.

Schedule technicians, engineers and installers, manage availability and qualifications, then connect people, jobs, routes and vehicles when the field operation needs more than a calendar.

NW Starter, NW Pro and NW Network are available now. Fleet, jobs, warehouse and routing are planned for later releases.

14-day free trial From £24 / $35 / €29 / A$49

Start with your people. Reach further with NW Network.

NW Starter and NW Pro are live, covering schedules, clocking and work records. NW Network adds matching jobs and shift cover. Jobs, fleet, warehouse and routing capabilities on this page describe the later Core and Operations OS Pro roadmap.

Discover NW Network

A mobile team needs more than appointments on a shared calendar.

Availability, qualifications, travel, vehicles and changing job requirements all affect whether work can actually happen. Operations OS keeps those decisions connected while allowing field teams to begin with simple, affordable scheduling.

Schedule by role and availability

Match employees and freelancers to work with overlap warnings and qualification visibility at the relevant tier.

Keep mobile time evidence

NW Starter includes clocking, timesheets, corrections and manager approval. NW Pro adds optional GPS evidence.

Connect jobs and routes

Core adds native jobs, requirements, runs, maps, ordered stops, journey times and run sheets.

See vehicle impact

Core connects vehicle availability and affected planned-run warnings to the operational plan.

Start with the pressure you need to remove today.

The same organisation, people and history continue as more of the operation joins the platform.

01 · From £24

Workforce Starter

Direct scheduling for mobile employees and freelancers with availability warnings. Includes agreed rates, clocking, reviewed timesheets and exports.

02 · From £59

Workforce Pro

Everything in Starter, plus team messages, recurring schedules, leave and TOIL, qualifications. NW Network is available as a separate workplace add-on.

03 · Planned later release

Operations OS Core

Connect the workforce to native jobs, requirements, runs, routing and vehicle availability.

04 · Planned later release

Operations OS Pro

Add advanced review, explainable team recommendations and longer-horizon workforce forecasting.

See pricing in GBP, USD, EUR or AUD

The operation works because people with different skills work together.

Multiple roles, rates and qualification evidence help planners choose the right person while each worker receives a clear, relevant view of the assignment.

Field technicians Service engineers Installers Drivers Site supervisors Project managers Freelance specialists Operations coordinators Warehouse support Payroll reviewers

Clear answers, without inflated promises.

Is Operations OS a complete field-service CRM?+

Not currently. Operations OS connects workforce scheduling to operational jobs, requirements, runs, routes, vehicles and evidence. Specialist CRM, quoting or invoicing systems may remain separate.

Can it check qualifications before scheduling?+

Workforce Pro includes multiple roles, rates and qualification verification with expiry visibility.

Can field workers see their published work?+

Yes. The relevant tiers provide personal schedules and a driver or crew portal for released work and operational updates.

Can it optimise routes automatically?+

The planned later Core release includes maps, ordered stops, journey times and run sheets. Human-approved route-optimisation suggestions are a Pro capability; the system does not promise uncontrolled automatic routing.

See what changes when your operation finally connects.

Start a 14-day company trial. No card required and no automatic charge when the trial ends.