Hospitality staff scheduling & rostering

A clear rota for the people behind every service.

Schedule permanent, casual and freelance hospitality teams, check availability, offer open shifts and keep leave, clocking and timesheet evidence together without enterprise complexity.

NW Starter, NW Pro and NW Network are available now. Fleet, jobs, warehouse and routing are planned for later releases.

14-day free trial From £24 / $35 / €29 / A$49

Start with your people. Reach further with NW Network.

NW Starter and NW Pro are live, covering schedules, clocking and work records. NW Network adds matching jobs and shift cover. Jobs, fleet, warehouse and routing capabilities on this page describe the later Core and Operations OS Pro roadmap.

Discover NW Network

Hospitality schedules change quickly. The record of those changes should not disappear into chat.

Availability, time off, swaps, late cover and actual hours can turn one rota into several competing versions. Operations OS keeps the schedule and worker response visible while allowing growing teams to add time and people controls when they need them.

Schedule every team

Build one clear schedule across kitchen, front of house, bar, events, cleaning and management roles.

Fill work with clear responses

NW Starter includes direct scheduling and shift offers with accept, decline, expiry and position-filled records.

Capture actual working time

NW Starter includes clocking, timesheets, corrections and manager approval. NW Pro adds optional GPS evidence.

Keep people records connected

Manage roles, rates, qualifications, holiday, leave and TOIL in the same workforce history.

Start with the pressure you need to remove today.

The same organisation, people and history continue as more of the operation joins the platform.

01 · From £24

Workforce Starter

Direct scheduling, availability checks, overlap warnings, shift updates and acknowledgements. Includes agreed rates, clocking, reviewed timesheets and exports.

02 · From £59

Workforce Pro

Everything in Starter, plus team messages, recurring schedules, leave and TOIL, qualifications. NW Network is available as a separate workplace add-on.

03 · Planned later release

Operations OS Core

For venues with wider operations, add jobs, runs, logistics, fleet and warehouse connections.

04 · Planned later release

Operations OS Pro

Add advanced execution, review and six-month confirmed and provisional workforce forecasting across all roles.

See pricing in GBP, USD, EUR or AUD

The operation works because people with different skills work together.

A person can hold several roles and rates, and workers who support more than one verified company can maintain one private availability record.

Sous chefs Kitchen teams Bartenders Servers Hosts Event managers Venue supervisors Porters Cleaning teams Casual staff

Clear answers, without inflated promises.

Is Operations OS suitable for a small restaurant or venue?+

Yes. Native Workforce Starter begins with 20 active workers per workplace and focuses on direct scheduling, availability and dependable shift communication.

Can staff accept open shifts?+

Individual and pooled shift offers with accept, decline, expiry and position-filled workflows are included in NW Starter and NW Pro.

Does it manage holiday and clock-ins?+

Clocking and timesheets are included in NW Starter. NW Pro adds holiday, leave, TOIL and optional GPS evidence.

Does it calculate payroll or hospitality award rules?+

Operations OS creates clear working-time evidence, approvals and relevant exports. It does not currently claim to replace payroll or automatically interpret every local award, wage or labour rule.

See what changes when your operation finally connects.

Start a 14-day company trial. No card required and no automatic charge when the trial ends.